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Privacy Policy

Last updated: April 16, 2026

1. Introduction

TaskManor ("we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you use the TaskManor platform, how we use and share that information, and the rights you have with respect to your data.

By using the TaskManor platform, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the platform.

This policy applies to all users of the platform, including homeowners/customers and service providers.

2. Information We Collect

2.1 Account Information

When you create an account, we collect information such as your name, email address, and phone number. Providers additionally provide their company name, business address, and other registration details.

2.2 Service Information

To facilitate bookings and generate pricing, we collect information about your property and service needs, including:

  • Property address and location
  • Driveway and surface photos (uploaded by you or sourced from Google Street View)
  • Surface dimensions and property characteristics
  • Service preferences and booking history

2.3 Payment Information

Payments are processed by Stripe. We do not store your full credit card numbers, bank account details, or other sensitive payment credentials on our servers. Stripe may retain payment information in accordance with its own privacy policy. We may store transaction records such as booking amounts, dates, and transaction IDs.

2.4 Usage Data

We automatically collect certain information when you use the platform, including:

  • Pages visited and features used
  • Date and time of visits
  • Device type, operating system, and browser type
  • IP address and approximate location
  • Referral source (how you arrived at the platform)

2.5 Provider-Specific Information

Service providers may submit additional information during onboarding, including proof of insurance, certifications, equipment details, and service area coverage. This information helps us verify providers and display accurate service listings to customers.

2.6 AI-Assisted Property Analysis

To generate accurate pricing estimates, TaskManor uses third-party artificial intelligence services to analyze photos of your property. Specifically:

  • What is analyzed: Photos you upload directly, or images of your property that TaskManor retrieves from Google Street View based on your address.
  • Who processes the images: Anthropic, Inc., via its Claude AI service. Images are sent to Anthropic's API for analysis and handled under Anthropic's commercial terms and privacy practices.
  • What is extracted: Estimated square footage, surface material (concrete, paver, asphalt), staining severity, driveway shape, and the presence of features like sidewalks. No personally identifying information is sent alongside the image — only coordinates or a street-level context when needed.
  • Caching: AI-generated analysis results may be cached on our servers for up to 24 hours to provide consistent pricing and reduce duplicate processing. Cached results are tied to the address or image hash, not to your personal account.
  • Opt-out: If you prefer not to have your property photo analyzed by AI, you may skip the analysis step and request a manual quote from a Provider directly (contact information in Section 11).

AI-generated estimates are approximate and are not a binding quote. See the Terms of Service for how AI pricing integrates with the booking flow.

3. How We Use Your Information

We use the information we collect to:

  • Operate and improve the platform — provide core booking, payment, and account functionality, and continuously improve the user experience
  • Match customers with providers — display relevant providers based on location, availability, and service offerings
  • Process payments — facilitate transactions between customers and providers through Stripe
  • AI-powered property analysis and pricing — photos and property data are analyzed using Anthropic's Claude AI to generate pricing estimates. See Section 4 for more on third-party AI use.
  • Communicate with you — send booking confirmations, reminders, account updates, and platform announcements. You may opt out of non-essential communications at any time.
  • Ensure platform safety and prevent fraud — monitor for suspicious activity, enforce our Terms of Service, and protect the integrity of the platform
  • Comply with legal obligations — retain records as required by applicable law and respond to lawful requests from authorities

4. Third-Party Services

To provide and operate the platform, we share certain data with trusted third-party services. We only share what is necessary for each service to function. Each third party has its own privacy policy governing their use of the data we provide.

  • Stripe — payment processing. Customer payment credentials are handled directly by Stripe. See Stripe's Privacy Policy.
  • Supabase — cloud database storage and user authentication. Account data, service records, and booking history are stored on Supabase infrastructure.
  • Google Maps / Street View — property location mapping and imagery. Property addresses may be sent to Google to retrieve maps and street view images used in the pricing workflow.
  • Anthropic Claude AI — driveway and property analysis. Photos and property data submitted through the pricing tool are processed by Anthropic's Claude API to generate measurements and pricing estimates.
  • Sentry — error tracking and performance monitoring. Technical diagnostic data (error logs, stack traces) may be sent to Sentry. No personal user data is intentionally included in error reports.
  • Netlify — platform hosting and serverless functions. Your requests to the TaskManor platform are served through Netlify's infrastructure.

We do not sell your personal data to third parties. We do not share personal data with advertisers or data brokers.

5. Data Retention

We retain your account data for as long as your account is active. If you close your account, we will delete or anonymize your personal information within a reasonable period, except where we are required to retain it for:

  • Legal compliance (tax records, transaction logs)
  • Dispute resolution or active legal proceedings
  • Fraud prevention and platform integrity

Service history and transaction records may be retained for up to seven (7) years for business and legal purposes, even after account closure.

To request deletion of your data, see Your Rights below.

6. Your Rights (Colorado Privacy Act)

If you are a Colorado resident, you have the following rights regarding your personal data under the Colorado Privacy Act (CPA):

  • Right to access — You may request a copy of the personal data we hold about you.
  • Right to correct — You may request correction of inaccurate personal data.
  • Right to delete — You may request deletion of your personal data, subject to legal retention requirements described above.
  • Right to opt out of data sales — We do not sell personal data, but you have this right regardless.
  • Right to opt out of targeted advertising — We do not currently engage in targeted advertising using your personal data.
  • Right to data portability — You may request your personal data in a portable format.

To exercise any of these rights, contact us at [email protected]. We will respond to verifiable requests within the timeframes required by applicable law.

7. Cookies and Tracking

We use essential cookies to support core platform functionality, including user authentication and session management. These cookies are required for the platform to work and cannot be disabled without affecting functionality.

We do not currently use third-party advertising cookies or sell browsing data to advertisers. If we add analytics or tracking tools in the future, we will update this policy and provide appropriate notice to users.

8. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of data in transit (TLS/HTTPS)
  • Encryption of sensitive data at rest
  • Access controls limiting who can view personal data
  • Regular security reviews of our platform and dependencies

However, no system is completely secure. We cannot guarantee that your data will never be accessed, disclosed, altered, or destroyed despite our efforts. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

9. Children's Privacy

TaskManor is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at [email protected] and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via email to the address on file for your account, via a prominent notice on the platform, or both, at least 14 days before the changes take effect.

We encourage you to review this policy periodically. Your continued use of the platform after the effective date of any changes constitutes acceptance of the updated policy.

11. Contact Us

Questions, requests, or concerns about this Privacy Policy or our data practices? Please reach out.

TaskManor
Denver, Colorado
Email: [email protected]